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Tailored for SMEs
We specialize in small and medium enterprises — flexible plans, clear communication, and support that fits you...
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IT Support & Outsourcing
Foreman Company Limited provides comprehensive outsourced IT support for Hong Kong SMEs — including help desk, remote and onsite assistance, server and network management, backup supervision, and SLA-backed reporting since 2019.
Our IT Support Services
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24/7/365 Availability
Round-the-clock support for seamless troubleshooting when your business needs it most.
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SLA-Backed Service
Defined service levels, documented processes, and accountability you can rely on.
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End-to-End Expertise
From conception to delivery, maintenance, and upgrades — our foreman possess extensive infrastructure experien...
Our Support Workflow
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Step 1: Site Assessment
We visit your office to review infrastructure — servers, NAS, switches, firewalls, Wi-Fi, and connectivity — and establi...
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Step 2: Environment Review
Our engineers conduct a detailed remote review of server health, backup status, firewall rules, and documentation to ide...
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Step 3: Ongoing Support
We deploy help desk tools on workstations, provide continuous monitoring, and deliver proactive maintenance under your S...
Frequently Asked Questions
What does an IT support company do?
We provide technical assistance, system maintenance, monitoring, and help desk support to keep your business running smoothly and securely.
Do you offer onsite support in Hong Kong?
Yes. Our services include remote assistance and onsite visits when physical work is required.
Is IT outsourcing suitable for small businesses?
Absolutely. SMEs benefit from enterprise-grade support at a predictable monthly cost without hiring a full internal team.
Do you support Microsoft 365 and cloud systems?
Yes. Cloud platforms are fully covered within our support scope.
How quickly do you respond to requests?
Response times depend on priority, but critical incidents are handled immediately under our SLA framework.